I received a non-payment letter, but the cheque I sent has already been cashed. Interest will be charged at an annual rate of 9% after the due date. Will interest be charged if I do not pay my bill on time? You can pay Online, by using the reference numbre located on the top-left end of your original bill.To find the nearest Accès Montréal office, call 311 You can also pay at an Accès Montréal office.If you have the original invoice, you can pay it at a bank.False alarms are removed from the file one year after they occur. Our system calculates the year beginning on the date of the first false alarm. I received a fine for a second false alarm, but my last alarm was last year. I thought I would only be charged for the third false alarm.įees have been charged for second false alarms on residential or commercial burglar alarms since the adoption of By-law 128, in 1997. You probably received an invoice for a commercial armed robbery alarm, which is charged even for the first false alarm. If fees are only charged on the second false alarm, why did I receive an invoice for our first false alarm? How many false alarms can we have before being billed?įor commercial and residential burglar alarms, a bill is issued on the second false alarm. For armed robbery alarms, a bill is issued on the first false alarm.
It could also be an alarm triggered by a “panic button” used to signal the presence of a burglar.Īn “armed robbery” alarm is an alarm triggered by a person to inform a monitoring centre that an armed robbery is underway.įor any dispute regarding an alarm, please contact SPVM's SAGA section at 51. This includes alarms set off by tests that generate a 911 call, by defective or substandard equipment, or by bad weather, excessive vibrations, power failures or neglect.Ī “burglar” alarm is an alarm that may or may not be connected to a security monitoring centre and that is triggered automatically by a surveillance device in response to noise, movement or a break-in. The time officers spend on these calls cannot be dedicated to other types of intervention (such as crime prevention programs)Īn alarm is false when it is triggered unnecessarily, incorrectly or for a reason other than the intended use of the device.The SPVM spends significant amounts responding to false alarms.The consequences of this situation are a concern: Police Officers from the Service de police de la Ville de Montréal respond to nearly 30,000 alarm calls every year.